Return and refund

Please send us an e-mail if there is anything wrong with your delivery. Generally there is no right to return the product after receiving. 

Shipping / Damage

Damage and the resulting costs caused by shipping company won‘t be covered by us. Also if the parcel get‘s stolen or lost after we dropped it at the postal-office we can‘t take responsibility for it. 

Data Protection

We only collect data to process your order. On our shop-page we are using Woocommerce. Wocommerce is using cookies for different functions. No personal information is stored within woocommerce‘s cookies. Please see their documentation for further information. For our newsletter we are using Mailchimp. Mailchimp is storing your personal information. Please see their Data Protection effort here. We use google analytics on our site. 

Payment / Invoice

For products which are shipped from Japan the VAT and the import duties are not included in the price. For products which are shipped or picked-up within Switzerland, VAT and import duties are included in the price. You will receive your invoice with your confirmation E-Mail.